Frequently Asked Questions

1. How do I integrate UNI’s payment solution?

3. Is UNI PCI‑DSS compliant?

Yes. We use tokenization, end‑to‑end encryption, and annual third‑party audits to maintain full compliance.

5. How do donations work at checkout?

Enable the “Donate” toggle in your settings and select your causes. Customers see a checkbox during payment and contributions flow directly to your chosen organizations.

7. How quickly will I see transaction data?

Reports update in real time—your dashboard reflects every swipe or click within seconds.

9. What is securitization of payment revenue?

We pool your annual transaction volume into asset‑backed notes, giving you access to institutional financing on Wall Street.

11. Can I customize donation prompts?

Developers can fully customize labels, default gift amounts, and cause lists via our Donation API.

13. What payment methods are supported?

Credit & debit cards, Apple Pay, Google Pay, ACH, and major e‑wallets in supported regions.

15. Can I white‑label the checkout for my brand?

Yes. Our hosted checkout can be fully branded with your colors, logo, and messaging.

17. How is my data protected?

We maintain ISO 27001 certification, encrypt data at rest and in transit, and conduct quarterly penetration tests.

19. Can I integrate UNI with my CRM?

Out-of-the-box connectors for HubSpot, Salesforce, and Zapier make it easy to push transaction and donation data into your CRM.

2. What fees does UNI charge?

We offer transparent, volume‑based pricing starting at 1.25% + $0.05 per transaction with no hidden markups.

4. Can I accept multiple currencies?

Absolutely. UNI supports 100+ currencies with competitive foreign‑exchange rates and local settlement options.

6. Which nonprofits work best with UNI?

Environmental groups, veteran support organizations, animal‑welfare nonprofits, and any mission‑driven cause benefit most.

8. Do you offer a sandbox environment?

10. How do I track my fundraising impact?

Use our reporting filters to view donations by date, campaign, or cause—and export CSV or PDF summaries.

12. Is there a minimum volume requirement?

No. UNI scales from startups to Fortune 500s—features unlock as your volume grows, not by arbitrary thresholds.

14. How does UNI handle refunds?

Issue full or partial refunds instantly from your dashboard or via API; fees are prorated based on your pricing tier.

16. What support channels do you offer?

24/7 email and chat support, plus dedicated account managers for Enterprise plans.

18. Do you provide PCI SAQ templates?

Yes. Enterprise customers receive pre‑filled SAQ documents to simplify your own compliance efforts.

20. How do I get started?

Click “Request a Demo,” schedule a call with our onboarding team, and get live in days—no long contracts required.